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Do you have group discounts?

Bookings for three or more people attract a 10% discount off the registration fee. This discount does not apply to the Networking Breakfast. To access the discount, groups must be registered in a single transaction - the discount cannot be applied retrospectively. For further instructions and a sample Australian Homelessness Conference invoice, see here.

What's included in the registration?

Conference registration includes access to all plenary, major concurrent and concurrent sessions, morning and afternoon tea and lunch each day as well as the Welcome Reception (end of day one).  You also have the option to purchase a ticket to the Networking Breakfast on Wednesday. 

Are there any social events included in my registration?

There are two social events:

The welcome reception will take place at the end of the day on Tuesday 13 August. The welcome reception is included in any two-day conference registration and any Tuesday only registration. 

The Networking Breakfast will be at 7am Wednesday 14 August, is an additional cost. Choose registration including the breakfast when you register.

Do you have concession registration?

Yes. Concession registration is available for anyone holding a Commonwealth Health Care Card, Pension Card or who is a full time student.  People with Lived Experience who are contributing within the housing or homelessness sector as a non-employee may also access concession registration.

Does everyone in my group booking have to be from the same organisation?

Group bookings can include people from the same organisation but different offices, or different organisations, as long as it’s three or more booked at the one time to receive the discount. 

Can I volunteer at the Conference?

Yes you can. We are looking for enthusiastic volunteers to join our team in making this a conference to remember. There are a number of opportunities available. View the position descriptions here.

If you are interested in applying, please complete the online APPLICATION FORM. Applications will close on Sunday 30 June. 

How do I activate my registration?

Our registration proces involves two-steps. The first step is to purchase a registration via this website. Once you have paid for your registration, you will receive an email from Australian Homelessness Conference <> with a link and code and you will be asked to add all your details. For group bookings, you can purchase the required number of registrations and then provide the link to each individual in your group to complete their own details. If paying by invoice, the link won't be sent to you until payment is received.

Is there a one-day registration?

Yes there is. You can select to attend either Tuesday or Wednesday. Tuesday registration includes the Welcome Reception. There is no Early Bird discount for one-day registrations.

Is there a one-day concession registration?

No, there isn't a one-day concession registration. You will be able to access the presentations for sessions on both days even if you can only attend one day.

Is there a virtual registration option?

The 2024 conference is an in-person only event.

Are you taking abstracts?

The call for abstracts has now closed.  If you have submitted an abstract, you will be notified of the outcome in March.

Special requirements

If you have any special requirements, disability, and/or dietary restrictions that we may address to make your participation at our events more enjoyable, please do let us know when registering. If you did not include these details when registering, please email our events team at as soon as possible to let them know so they can make the necessary arrangements.

How do I enter my details?

After you have purchased your registration you will be sent an email from Australian Homelessness Conference <> with a link and code to activate your registration. To activate your registration, enter all your contact details, dietary requirements, any special requirements and if you will be attending the welcome receiption (if included in your registration).

When will I receive my ticket and other details?

You will receive an email from Australian Homelessness Conference <> with pre-arrival information including a link to the conference portal the week prior to the Australian Homelessness Conference. A separate email with your ticket will be emailed on Monday 11 August 2024.

What’s your cancellation policy?

Cancellations received in writing ( to AHURI before Sunday 17 July 2024 will be accepted and all fees refunded less an administrative fee of AUD $100. Click here to read the terms and conditions.

Can I transfer my registration?

Yes, you can transfer your registration to another person. The first transfer is free, any subsequent changes will incur a $100 admin fee. Click here to read the terms and conditions.

Can my registration be used by multiple people?

Unfortunately only one person my attend per registration. You cannot share your registration with others.

Is there a conference dinner?

There is no conference dinner at the Australian Homelessness Conference 2024. An optional Networking Breakfast is available on Wednesday 14 August at an additional cost. Purchase a registration including breakfast when you register.

Will I be able to access the presentations?

You will be able to access the PowerPoint presentations for all sessions where they were used. These will be in the online platform that can be accessed by all delegates.

What if I don't feel well on the day?

If you don’t feel well on the day of, or the immediate days before the conference, please stay home. You may choose to transfer your registration  to a colleague - please email Unfortunately no refunds will be issued after 17 July 2024.

Are we able to help promote the Conference?

Yes, please visit our Promote the Conference page where you can download images and text to help promote the Australian Homelessness Conference 2024 through your own channels.

If you can't find the answer to your question please email or call 03 9660 2300 and ask for the Events team.